The Academic Support Department serves to engage students through a series of programs and services designed to assist in the College. Our goal is to build trusting relationships with students, faculty, and staff to increase the utilization of campus services through deliberate and intentional interactions between students and the campus community. We provide ongoing outreach services and address challenges and barriers that interfere with academic progress to address the issue as soon as it arises rather than waiting until it negatively impacts the student’s success. Our services include: first year experience, new student orientation, success coaching and advising, college readiness, mentoring, personal and career counseling, academic success, and study skills (courses and workshops), professional tutoring, reading and writing assistance, and general technology assistance. Academic Support is located in Building A, Room 125 and our hours of operation are posted at the bottom of the page.
First Year Experience
The college’s First Year Experience Program. We focus on transitioning students into the environment, and throughout their first year of college. The First Year Experience program includes new student orientation, welcoming events, academic advising, supplemental instruction, and learning communities.
New Student Orientation
Orientation is required for new students, those returning after a year away, and incoming transfer students enrolling with less than 12 credit hours. New Student Orientation includes:
- on-line pre-orientation where students obtain general information about the college and its services;
- an intake advising appointment where students have an opportunity to meet one-on-one with a Success Coach to discuss career choices, review programs of study, test scores, prerequisites, and first-semester course selections; and
- on-campus orientation. At orientation, students have an opportunity to meet classmates, receive giveaways, receive support service information, learn success strategies, and receive hands-on training with campus technology.
Success Coaching and Advising
Prior to registering for the first semester, students are assigned an Academic Success Team consisting of a Success Coach and a Faculty Advisor.
Success Coaches help students transition into college and navigate challenges and barriers, while also motivating them toward success. Faculty Advisors also help students by providing academic and career guidance, to assure their goals match their chosen career path and program of study.
Through coaching and advising, students gain an understanding of college resources, develop the skills to make informed, independent decisions.
Success Coaches and Faculty Advisors are located in the Academic Success Office and throughout campus. Contact the Academic Success office for additional information relative to Success Coaching and Advising.
Academic Success Courses
Within the first semester, new students enrolling in participating degree, diploma, or certificate programs are required to complete an Academic Success course (ACA). Students who do not successfully complete an Academic Success course in their first semester must do so in their second semester.
Academic success courses are an extension of the new student orientation program and help first-year students adjust to college, obtain a better understanding of the learning process, and acquire new academic success skills to help them succeed.
As part of the Academic Success Course activities, students meet with their Success Coach to devise an Academic Success Plan, review program requirements, and set short/ long term goals. Before the end of the course, students also meet with their Faculty Advisor to discuss career options. Faculty Advisors assure the student’s Plan of Study aligns with their chosen career path. Students are encouraged to confer with them often regarding academic matters.
Academic Success courses are offered each semester, in 8-week segments, and are taught by Academic Support Success Coaches, Faculty Advisors, and trained part-time faculty.
College Readiness Courses
Developmental education courses (DMA and DRE) give students the opportunity to improve their reading, writing, and/or mathematics skills before entering college level English and math courses. Students are assigned developmental education courses based on meeting multiple measure criteria, obtaining satisfactory ACT/SAT scores, or equivalent college assessment scores. Multiple measure criteria and assessment scores indicate a student’s best starting point in English, reading and mathematics.
Students whose placement scores indicate any combination of developmental English and/or mathematic courses must begin developmental education courses in their first semester. To increase academic success, it is recommended that students enrolled in developmental education courses limit their schedules to twelve (12) credit hours. Students enrolled in College Readiness courses also meet with their Success Coach and/or Faculty Advisor throughout the academic year.
Developmental education courses are offered by the Academic Support Department’s Developmental Faculty. Courses are delivered in 4- and 8-week sessions giving students an opportunity to excel quickly to college-level course work.
Outreach services are provided by Success Coaches as needed for students identified through the college’s Academic Alert system (AVISO) and Success Initiative programs.
Instructors, faculty, and staff may create an alert at the first sign of a problem. Sending the alert early helps the Success Team to be proactive in working with students to design a strategy to improve their academic situation, all the while, keeping the originator of the alert in the loop of the mentoring/coaching progress.
AVISO, provides the student and their Success Team automatic alerts for first-week attendance, ongoing attendance, online class engagement, and low grade alerts. AVISO also helps keep the student and their Success Team apprised when the student meets program milestones, maintains grades, and grade point averages. Instructors may also send manual academic alerts (academic concern, academic planning, behavioral concern, plagiarism, or referral to career services, counseling, disability services, tutoring, success skills, and technology assistance, or financial assistance) through the AVISO system.
Throughout the year, the Academic Support office provides students opportunities to attend tutoring, events and workshops to increase the student’s success. The Academic Support office also provides on-going professional development opportunities for faculty relative to student success, learning, and engagement strategies. For additional information on these services, contact the Academic Support office.
BCC maintains counselors and/or advisors to help students navigate challenges and barriers that affect attainment of personal, education, and career goals. The college does not provide mental health services. However, qualified staff may provide an initial assessment, and when necessary request emergency assistance or refer the student to appropriate health programs and services. Personal counseling services are available through the Academic Support office.
Individual career counseling is available to students who are interested in discussing career interests. Career assessment services help students examine their interest, values, and skills as they explore career options. A Career Counselor can also help students choose their program of study, and assist student’s transition in the workforce or higher education institutions. Career Counselors are available in the Academic Support office by appointment or drop-in service on a first-come first-serve basis.
Mentoring programs are designed to provide personalized coaching, while addressing student success characteristics such as personal validation, self-efficacy, a sense of purpose, active involvement, social interaction, and reflective thinking.
Our goal is to increase the student’s personal and academic success by connecting students with faculty, staff, and college educated volunteers who serve as mentors assisting them as they proceed through college. For additional information contact the Academic Support office.
The Learning Resource Center is the hub of the college that provides students with information resources, tutoring, and technology services.
The Library is where students can use computers, study, work independently, or in collaborative group workstations. The Library also offers quiet spaces and private areas for independent study.
Students have access to an online catalog of books and audiovisual resources while on or off campus:
Electronic resources are available for students to complete homework and projects outside normal Library hours.
The Library Portal is located at http://www.brunswickcc.edu/library/ and provides a large collection of academic resources including free access to e-books, audiobooks, videos, online magazines, newspaper, and journals through NC Live’s database system. Request access to NC LIVE services at the Circulation Desk of the Library.
Librarian are available throughout the day at the Library Circulation Desk to help students locate the resources needed to complete any project or assignment.
Academic Center of Excellence (ACE)
The Academic Center for Excellence (ACE Lab) offers individual tutoring, testing, studying, and technology services. Professional and staff tutors are available throughout the day to help students in reading, writing, and math. Other subjects may require tutor appointments. The ACE staff is also available to help students at any stage of the writing process, from prewriting to final paper. Students may stop by the ACE Lab during the day to obtain help preparing writing assignments. Students may stop by the ACE Lab or check the campus bulletin boards for the latest tutoring schedule.
Monday – Thursday, 7:30am-5pm
Monday – Thursday, 8am-5pm