911 Communication and Operations (A55470)
The 911 Communication and Operations program provides new students, as well as current practitioners, with emergency communication knowledge and skills needed to enter or advance in an emergency communications career.
Coursework includes concepts and skills in telecommunication systems, basic software and GIS/GPS, communications, documentation, public administration, personnel management and supervision, grant writing, professional ethics, cultural awareness, mental health awareness, and adaptation to technology within emergency communication organizations.
Brunswick Community College has partnered with Richmond Community College for BCC students to complete this degree program. Students complete the general education courses at BCC, and the direct 911 courses through Richmond Community College. Richmond Community College provides the 911 courses in an online environment and students complete the Work Based Learning portion of the program at various locations throughout the county.
Graduates should qualify for employment and advancement in the public safety telecommunications field with a variety of employers, including local government emergency communications centers, county sheriffs’ offices, local law enforcement, fire and EMS agencies, emergency management, and related emergency dispatch operations.
| Course | Title | Credits |
|---|---|---|
| Fall Semester #1 | ||
| ACA 122 | College Transfer Success | 1 |
| ENG 111 | Writing and Inquiry | 3 |
| PAD 151 | Intro to Public Administration | 3 |
| PSY 150 or SOC 210 | General Psychology/Intro to Sociology | 3 |
| EME 111 | 911 Communications and Operations I (Richmond CC)* | 3 |
| GIS 110 | Survey of GIS/GPS (Richmond CC)* | 1 |
| Semester Total | 14 | |
| Spring Semester #1 | ||
| MAT 152 | Statistical Methods I | 4 |
| PAD 152 | Ethics in Government | 3 |
| HUM 115 | Critical Thinking | 3 |
| EME 112 | 911 Communications and Operations II (Richmond CC)* | 3 |
| GIS 111 | Intro to Geographic Information Systems (Richmond CC)* | 3 |
| Semester Total | 16 | |
| Summer Semester #1 | ||
| POL 120 | American Government | 3 |
| WBL 111 | Work-Based Learning I (Richmond CC)* | 1 |
| WBL 115 | Work-Based Learning Seminar I (Richmond CC)* | 1 |
| Semester Total | 5 | |
| Fall Semester #2 | ||
| BUS 153 | Principles of Management | 3 |
| PAD 251 | Public Finance and Budgeting | 3 |
| COM 120 | Intro to Interpersonal Communication | 3 |
| CTI 120 | Network and Security Foundation | 3 |
| EME 211 | Advance 911 Communications and Operations (Richmond CC)* | 3 |
| Semester Total | 15 | |
| Spring Semester #2 | ||
| BUS 137 | Principles of Management | 3 |
| SOC 220 | Social Problems | 3 |
| PAD 252 | Public Policy Analysis | 3 |
| BUS 217 | Employment Law and Regulations (Richmond CC)* | |
| HSE 225 | Crisis Intervention (Richmond CC)* | 3 |
| Semester Total | 15 | |
| TOTAL PROGRAM CREDITS | 65 | |
*Collaborative Agreement with Richmond Community College (See Description below)
The 911 Communication and Operations curriculum is designed to provide new students, as well as current practitioners, with knowledge and skills in the areas necessary for entrance or advancement within emergency communications.
Coursework includes concepts and skills in telecommunication systems, basic software and GIS/GPS, communications, documentation, public administration, personnel management and supervision, grant writing, professional ethics, cultural awareness, mental health awareness, and adaptation to technology within emergency communication organizations.
Graduates should qualify for employment and advancement in the public safety telecommunications field with a variety of employers, including local government emergency communications centers, county sheriffs’ offices, local law enforcement, fire and EMS agencies, emergency management, and related emergency dispatch operations.
*BCC is authorized to offer select courses leading to an Associate in Applied Science Degree in 911 Communications and Operations through a collaborative agreement with Richmond Community College. Richmond Community College will award the Associate in Applied Science Degree to any student successfully completing all the state requirements of their program.
All required courses at Richmond Community College can be completed 100% online. Please speak to your advisor if you have taken courses at another college or university.
A criminal background check may be required as a condition of employment in the 911 Emergency Communication field.
